Immediately contact your students via an external e-mail service. ecommunity and the myUCF Roster have e-mail capabilities. Using either one of these two methods will allow you to message them when Webcourses is inaccessible.

You can check the Teaching Online’s site for the System Status, which details documented problems with access to any of our UCF systems. If you do not notice any current issues, contact Online@UCF Support at (407) 823-0407 or via e-mail at onlinesupport@ucf.edu.

Also, you can change the release date on the midterm to provide students with additional time to compensate for the system’s downtime.

In the future, update your syllabus to include details what students should do if the system goes down.

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Creative Commons License

TOPKit Sample Course created by Sue Bauer, John Raible, and Jessica Tojo. This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.